Contact Details: 

Name: Spellbound Storybooks

Email: spellboundstorybooksstore@gmail.com

 

Effective date: 24/09/2023

 

The type of personal information we collect:

We currently collect and process the following information:

Contact details - includes names and email addresses 

Transaction Data – includes details about payments from you and other details of products you have purchased from us.

Technical Data – includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data – includes information about how you use our website and products.

 

How we get the personal information and why we have it: 

We collect several different types of information for various purposes to provide and improve our service to you.

We use different methods to collect data from and about you including through:

 

• place an order using our website or by phone or email;

• complete a registration form and opt in to to receive marketing materials;

• subscribe to our newsletter;

• request that we send marketing materials to you by submitting your email address or telephone number face-to-face or on social media sites;

• complete online forms, take part in surveys, enter any competitions or prize draws, download information such as white papers or other publications or participate in any other interactive areas of our websites or within our products;

• interact with us using social media;

• submit a product review;

• contact us offline, for example by telephone, SMS, email or post.

​

We will also collect your information where you only partially complete and/or abandon any information entered into our websites and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.

 

If you intend to give us personal information about someone else, you are responsible for ensuring that you follow any responsibilities and consent responsibilities under relevant data protections laws. As required by relevant data protection laws, you must ensure that you have their clear agreement to do so and that you explain to them how we collect, use, share and keep their personal information or tell them to read our Privacy Notice.

 

How we store your personal information: 

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is added to our websites or products or to other websites or products via an internet or similar connection. 

 

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

​

Please contact us at spellboundstorybooksstore@gmail.com if you wish to make a request.